This Privacy Policy describes how Horizon Business Solutions ("we," "us," or "our") collects, uses, and discloses information from users of our site or our online platform ("this service"). We are committed to protecting your privacy and handling your data in an open and transparent manner. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.
We may collect various types of information when you use our service, including:
This may include your name, email address, phone number, company name, and job title when you voluntarily provide it to us, for example, when filling out forms, subscribing to newsletters, requesting information about our services, or engaging in other interactions with us.
This includes information that your browser sends whenever you visit our service. This technical data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
We may collect information about how you use our service, such as the pages you view, the links you click, and other actions you take on the service.
We may receive information about you from other sources, including third-party services and organizations, to supplement the information we collect directly.
We collect information in the following ways:
You provide information to us when you interact with our service, such as by filling out forms, communicating with us, or using interactive features.
As you navigate through and interact with our service, we may use automated data collection technologies to collect certain information about your equipment, browsing actions, and patterns.
We may receive information about you from third parties, including business partners or service providers.
We process your information based on the following legal grounds:
We may process your information if you have given us specific, informed, and unambiguous consent to do so for a particular purpose. You have the right to withdraw your consent at any time.
We may process your information when it is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract.
We may process your information when it is necessary for compliance with a legal obligation that applies to us.
We may process your information when it is necessary for the purposes of our legitimate interests or those of a third party, provided that your fundamental rights and freedoms do not override those interests. These legitimate interests may include operating our business, improving our services, communicating with you, marketing our services, and ensuring the security of our service.
We use the information we collect for various purposes, including:
Including monitoring the usage of our service.
To manage your registration as a user of the service. The personal information you provide can give you access to different functionalities of the service that are available to you as a registered user.
To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
About other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To attend and manage your requests to us.
We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our service users is among the assets transferred.
We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service, products, marketing, and your experience.
We may share your information in the following situations:
We may share your information with third-party service providers who perform services on our behalf to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business to another company.
We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Horizon Business Solutions, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, and protect against legal liability.
We may disclose your information for any other purpose with your consent.
We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain technical and usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Under applicable data protection laws, you have certain rights regarding your information. These rights may include:
You have the right to request copies of your information.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your information, under certain conditions.
You have the right to request that we restrict the processing of your information, under certain conditions.
You have the right to object to our processing of your information, under certain conditions.
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If we are processing your information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your information (or to exercise any of your other rights). This is a security measure to ensure that information is not disclosed to any person who has no right to receive it.
The security of your information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We use Cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Flash Cookies are local stored objects that collect and store information about your preferences or your activity on our service.
Web Beacons are small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our service.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, you can contact us:
By mail:
Horizon Business Solutions
Emaar Square Building 4,
Sheikh Mohammed bin Rashid Boulevard,
Floor 10,
Dubai, Dubai,
PO Box 34001
UAE